A Brand is no longer what we tell the consumer it is - it is what consumers tell each other it is.
Confidence is important to success — If your hoss knew how puny you were, he'd stomp you to death.
A Contract is a deceptive document — The large print giveth and the small print taketh away.
A Contract is worthless if not written — a verbal contract is not worth the paper it's printed on.
A Contract is a document written by lawyers for lawyers in order to make people immediately realise that they cannot do without lawyers.
15 concepts in this pillow book.