achieving failure

excellence

Olympics

reality TV

service industry

server | waiter/waitress

restaurant

Tinder

eating out

pollution

trash

raccoon

Netflix

is the idea of successfully executing a flawed plan, often due to not pursuing validated learning and experimentation to determine if one is on the right path.

When the product finally shipped, the results were terrible. It took customers four to five times longer to reconcile their banking transactions than it had with the older version. In the end, Greg's team had failed to deliver on the customer need they were trying to address (despite building the product to specifications) and because the next release had to go through the same waterfall process, it took the team nine months to fix. This is a classic case of 'achieving failure' successfully executing a flawed plan.

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achieving failure