Steve Jobs
Steve Jobs40 (age) is an age where it's rare that you see an artist really contribute something amazing.
Change starts with the small and simple, and eventually allows one to put a ding in the universe.
Creativity is about not looking back too much and being willing to throw away what you've done and who you were.
Creativity is just connecting things, and when asked how they do it, they feel a little guilty because they didn't really do it, they just saw something.
Creativity is usually nothing more than taking what is already working in one field and applying it somewhere else.
The Customer is more than a sale, it is a person to be engaged with as a singular individual.
The Customer is the axis around which a business turns. If they are having a problem, it is the company's problem.
The Customer is to be come against so closely that you can tell them what they need well before they realize it themselves.
The Customer is to be understood on a profound level because that they do not care about you, your product or your service, only with how you can help them reach their dreams and goals.
Customer experience is the starting point, and the technology must be worked back toward not the other way around.
